Refund Policy

Refund Policy

• Inspection and Approval:
  • We will notify you once we’ve received and inspected your return.
  • You will be informed if the refund is approved or not.
• Refund Process:
  • If approved, you’ll be automatically refunded to your original payment method.
  • Please note that it can take some time for your bank or credit card company to process and post the refund.

Return Policy

• Time Frame: We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.
• Eligibility: To be eligible for a return, your bottles must be unopened and in the same condition that you received them.
• Process:
  • To start a return, contact us at support@getoptistacks.co.
  • If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package.
  • Items sent back to us without first requesting a return will not be accepted.
• Damages and Issues:
  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item.
  • We will evaluate the issue and work to make it right.
• Contact Information: You can always contact us for any return questions at support@getoptistacks.co.